General Manager (Travel)

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  • Permanent
  • Trowbridge
  • Salary: £28,000 - £30,000

Website Direct Response Employment Services

Direct Response Employment Services is your local employment agency set in the centre of Trowbridge Wiltshire

Direct Response Employment Services are actively recruiting for a general manager with travel industry experience to join our clients team in Trowbridge.

As a general manager you will be responsible for the day to day managing of the office, working towards motivating a team of consultants to hit and exceed targets while maintaining the highest customer service possible.

Key duties:

  • work with the director to implement company strategy within the branch.
  • Attend selected supplier events to take advantage of commercial opportunities  for the business.
  • Ensure brochures are stocked and ordered and ensure the store is always clean and presentable.
  • Ensure social media channels are regularly updated with offers and store communication.
  • develop relationships with suppliers to foster and commercial opportunities.
  • Provide activity and sales summary to the operations director.
  • Interview and recruit staff as required for the delivery of company objectives.
  • Look for and implement marketing strategies to promote business levels.
  • Preparing staff Rota’s in accordance with the needs of the business.
  • Deliver a full booking experience providing an outstanding high level of customer service.
  • Creating inspiring travel itineraries in a friendly and professional manner.
  • capture a detailed brief outlining client requirements.
  • Provide direction for the team and encourage and facilitate a positive culture.

To be considered for this role, you will have previous experience working as a manager and have knowledge within the travel / leisure industry.

On offer is a starting salary of £28,000 – £30,000 plus bonus / commission for meeting set targets.

The role involves working Monday to Friday with Saturdays worked on a Rota basis.

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