Quality Compliance Supervisor

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  • Permanent
  • Westbury
  • Salary: £25,000 - £28,000

Website response_direct Direct Response Employment Services

Direct Response Employment Services is your local employment agency based in the centre of Trowbridge, Wiltshire

Quality compliance Supervisor

We are seeking a Quality Compliance Supervisor to join the team on a permanent basis.


The purpose of this role is to ensure all compliance to quality, safety and regulation requirements are met.

Working hours for the role is Monday to Friday 07:30am – 15:30pm.

Key Duties:

  • Co-ordinate the microbiological testing schedule, swabbing and sampling.
  • Co-ordinate the Goods-In sampling schedule & testing requirements.
  • Review glass audit data & coordinate corrective action across departments
  • Carry out traceability exercises as and when required and summarise findings. Liaise with relevant department heads to agree and implement corrective actions as necessary.
  • Manage & issue the weekly production code sheets.
  • Calibration of equipment to be carried out as per schedule.
  • Conduct start/end shift checks (e.g. metal detector fail safes, etc.) as required.
  • Auditing of the factory, processes, products and records to verify the business is operating to the agreed standards & procedures (e.g. GMP audits)
  • Complete QMS internal audits to the timescale given.
  • Manage the pest control contract & liaise with department heads to close any related non-conformities.
  • Ensuring all documentation regarding non-conformances (including supplier complaints) is accurate and up to date, applying any corrective actions to drive continuous improvements for products and quality management systems
  • Proactivity around tackling any issues by generating an action plan and following up.
  • Coaching factory staff in awareness and adherence to technical standards.
  • New product set-up (including Vision scanner training/input and maintenance)
  • Deputise on customer complaint monitoring
  • Responsible for communication – QA Bulletins & newsletters

The candidate:

  • Excellent communication skills in written and verbal format with internal and external stakeholders at various levels within the organisation.
  • Ability to multitask and understand departmental priorities.
  • Excellent accuracy and attention to detail skills.
  • Computer literate with a working knowledge of all Microsoft office packages.
  • Teamwork skills.

What you will receive in return:

  • Salary range £25,000 – £28,000 depending on experience. Including 10% bonus annually if company financial performances are met.
  • 25 days holiday plus bank holidays and the option to earn an extra 2 days for 100% attendance.
  • Bike to work scheme.
  • Pension (4% employee and matched with 8% from employer)
  • Private medical scheme.
  • Life insurance
  • Sick pay scheme.
  • Discounted products.
  • 1 day off, paid per year for volunteering.
  • Annual pay reviews.

If you would like to discuss this fantastic opportunity further, then please get in touch for immediate consideration.

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