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Donations for Ukraine

We have been overwhelmed by the generosity of the local community and our clients for the support they have given us. Our shipment is on its way and we have been busy sorting and packing again today. We are only receiving medicines, toiletries, Bandages, Ladies’ underwear, Children’s underwear, Toys, Batteries, Thank you once again Di & Team.

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GDPR

FAIR PROCESSING/PRIVACY NOTICE

We care about your information

Direct Response Employment Services is a data controller and data processor for the purposes of data protection legislation. Relevant, authorised members of our staff will have access to the information.

We ask you to share information with us so that we can provide you with work-finding and related services.

This document tells you what you can expect from us and how we will protect your rights.  It applies to information we collect about agency workers, staff members and individuals who work at the companies we do business with.

If you wish to exercise any of your rights, please contact: Mrs Diane Punter – Partner 01225 776500

Why do we process your information?

We process information about you known as ‘personal data’ to enable us to carry out our business as an employment agency for the purposes of permanent recruitment services is as an employment business for the purposes of temporary recruitment services.

By law, we have obligations to ensure that the candidates we place into vacancies are suitable for those positions and that the vacancies are suitable for those candidates.  We have a duty of care to look after the best interests of our customers and to do that we need to collect and process relevant information.

We process some other information to help us make sure we are delivering a service that treats people legally and fairly, prevents human rights abuses, and is always improving.

Who will we share information with?

Client organisationsIn order for our client organisations to consider workers for opportunities within their businesses, we need to share worker information with them. We have contracts in place with these organisations that require them to treat worker information as confidential before we share worker information with them.
WorkersIn order to perform our recruitment services (such as arranging interviews, for example) we often need to share client contact information (such as name, job title and contact details) with workers.
Auditors & InspectorsFrom time to time we may be audited by third parties to ensure that we are operating a legally compliant and ethical business.  These third parties may include: Government regulatory and enforcement audits independent social compliance audits Client audits
OtherIf we would like to share your data with anyone not covered in this privacy notice (such as sharing testimonials with potential customers, for example), we will only do this where we have a legitimate reason to do so and where required will ask for your specific consent to do so.

What are your rights?

All individuals have the following rights regarding their personal information (also called ‘personal data’)

The right to be informedYou have the right to know what information we hold about you, what we are using it for, who we are sharing it with, how long we are keeping it, and on what basis we are processing the data.  While we always prefer to process data based on your explicit consent, as a recruitment organisation we also have a ‘legitimate interest’ in processing your data to ensure we are matching you to suitable vacancies.  There are also times when we have to process your information because we are required to by law.
The right of accessIf you would like to see the records we hold on file for you, please contact Mrs Diane Punter.  All requests must be made in writing and will be dealt with within 30 days.
The right to rectificationIf you believe we are holding incorrect information, you can ask us to correct it.
The right to erasureYou can ask us to remove your information from our records.  As long as there is no legal requirement for us to keep them (for example, HMRC require us to keep payroll records for 6 years), we will remove your details. This will mean that we won’t be able to contact you with any work opportunities in future.
The right to restrict processingInstead of asking to be removed, you can ask us to stop processing it – so you can ask us to stop contacting you about work opportunities, for example.
The right to data portabilityIf you want to take your data to another organisation, please contact Mrs Diane Punter – Partner 01225 776500.
The right to objectYou have the right to object to your data being processed on the basis of legitimate interests, direct marketing, and processing for statistical purposes.  We will stop processing your information immediately unless there are legal reasons for us not to do so.
The right not to be subject to automated decision-making (including profiling)You have the right to object to automated decision-making. We do not use automated decision-making in our recruitment process.

What information do we collect? How do we use it? How long do we keep it?

This privacy notice has been divided into sections so that you can read the information relevant to you. Each section tells you what information we collect, how we use it, and how long we will keep it for.  These sections are:

  • Agency workers
  • Staff members
  • Individuals who work at the companies we do business with

You may wish to have 3 separate documents or one combined document. If you have separate documents each one will need to include the sections above

AGENCY WORKERS

Agency Workers are workers we supply to work with our client companies.

What information do we collect?

We collect personal data from you in order to fulfil our contract with you, to comply with our legal obligations and where it is in our legitimate interests in order to provide you with work seeking services and to supply our clients with labour.

This will include:

  • Your name and contact details
  • Your right to work status (and to take copies of your passport/other allowable documents)
  • Your skills, experience and qualifications (where relevant)
  • Details about the type of work you are looking for
  • Your next of kin
  • Whether you require any reasonable adjustments in the recruitment process
  • Questions about your work seeking activity, to help us make sure we are protecting your welfare and your rights.
  • Your national insurance number and bank details in order to pay you for any work you do

We may also ask for further information to confirm your suitability for work, which may include:

  • Reference details
  • Health questions relevant to the type of work you are applying for
  • Whether you have any unspent criminal convictions

Once a contract has been offered, we will also ask for the following information:

  • Whether you require any reasonable adjustments to undertake any roles

For some roles, we may use assessments as part of the recruitment process literacy numeracy Manual Handling and these results will be held on file.

How do we use it?

The information we collect will only be used for the purposes of progressing your application for work, or to fulfil legal or regulatory requirements if necessary.  The information we ask for helps us to assess your suitability for work.  You don’t have to provide the information we ask for, but it might affect our ability to provide you with work if you don’t.

How long do we keep it?

We keep the information for either the minimum period we are required to keep it by law, or as defined in our Data Retention Policy or for as long as you give us consent to keep the information.

STAFF MEMBERS

Staff members are those people who work directly for and within our organisation.

What information do we collect?

We collect personal data from you in order to fulfil our contract with you, to comply with our legal obligations and where it is in our legitimate interests as an employer/labour provider to recruit new workers to fill vacancies in our business.

As part of our recruitment process, in order to assess your suitability for employment, we will ask for the following information:

  • Name and contact details
  • Your right to work status (including taking copies of original passport/visa documents)
  • Your skills, experience and qualifications
  • Whether you require any reasonable adjustments in the recruitment process
  • Questions relevant to your ability to carry out the role
  • Whether you have any unspent criminal convictions

Once a job offer has been made and accepted, we will also ask for the following information:

  • Bank details
  • National Insurance Number
  • Your next of kin
  • Whether you require any reasonable adjustments to undertake the role

How do we use it?

The information we ask for helps us to assess your suitability for employment, to enable us to employ you and to fulfil legal or regulatory requirements with us.  You don’t have to provide the information we ask for, but it might affect our ability to employ you if you don’t.

This information is collected, processed and retained because employers have a ‘legitimate interest’ under data protection law to do this.

How long do we keep it?

If you are successful in your application for employment with us, we keep the information you provide for either the minimum period we are required to keep it by law, or as defined in our Data Retention Policy or for as long as you give us consent to keep the information.

If you are unsuccessful in your application for employment with us, the information will be kept on file for one year after the end of the recruitment process for that role.

Once you are working with us, your employee record will include other relevant information, including:

  • Training records
  • Appraisal and performance review records
  • Sickness absence records
  • Correspondence records (including disciplinary and grievance meeting notes where relevant)

Your employee record will be retained for the duration of your employment and for differing periods depending on the records as defined in our Data Retention Policy following the end of your employment.

EXTERNAL BUSINESS CONTACTS

External business contacts mean individual members of staff at the supplier, support, client and other organisations we work with to perform the legitimate activities of our business.

What information do we collect?

We collect personal data in order to comply with our legal obligations and where it is in our legitimate interests as an employer/labour provider to do so.

Individuals within the companies we work with are also entitled to have their personal information protected.

We will only share information where it is allowed by law and relevant to our legitimate business activities, such as providing name, job title and contact details when arranging an interview. 

We may also share professional information that is already in the public domain (such as company website pages, LinkedIn profiles, and similar media).

How do we use it?

The information we ask for will only be used in connection with the legitimate activities of our business.

How long do we keep it?

We keep the information for either the minimum period we are required to keep it by law, or for as long as you give us consent to keep the information, whichever is longer.

We will retain contact details for individuals within client organisations while the organisation remains a current or prospective client organisation. 

Individuals within our organisations have the same rights as any other individual (including the right to be forgotten).  Anyone wishing to exercise their rights under data protection legislation should contact Mrs Diane Punter on 01225 776500

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How to Register with an Agency

 The job market is changing. According to the Office of National Statistics (ONS)*, job vacancies are reaching record highs.

With employers recruiting again following the impact of COVID-19, many employers are leaving the recruitment process in the hands of the recruitment agencies. This means it is a great time to register with a recruitment agency so that you’re first in line to hear about a new job.

Direct Response Employment Services is your local recruitment agency, finding the right people for the right jobs in Wiltshire, somerset and nationally. We recruit for permanent and temporary positions from warehouse, production, and industrial, transport and office and technical jobs.

With lots of people realising that recruitment agencies are the best way of job searching, how can you make sure that you are the first person that springs to mind for a recruiter?

The key is in a successful registration.

 A registration with Direct Response Employment services includes a 45-minute appointment with one of our friendly Recruitment Consultants. We also need some necessary details to be able to help you on your job search like your personal details, ID check and GDPR form so that we’re complying with our legal requirements. It doesn’t take long to complete online.

This is an opportunity for us to meet you face to face and have an informal conversation with you. This enables us to get a better feel for the types of jobs and employers that would be the best fit for you and your interests and skills. We are looking for the right person for our clients and a job for you that you will be happy in.

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Anti Slavery Day 18th October 2021

Anti-Slavery Day, 18th October, provides an opportunity to raise awareness of human trafficking and modern slavery, and encourage government, local authorities, companies, charities and individuals to do what they can to address the problem. It was created by the Anti-Slavery Day Act, a Private Members Bill introduced Anthony Steen CBE, now Chair of the Human Trafficking Foundation.

Each year more and more charities, individuals, local authorities and police forces take action to mark Anti-Slavery Day.

The Human Trafficking Foundation hosts Anti-Slavery Day Awards to recognise journalists, filmmakers and broadcasters who have exposed issues of modern slavery, and to celebrate organisations and individuals who have made an outstanding contribution to the fight against modern slavery. Find out more by visiting humantraffickingfoundation.org

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Furlough Scheme ends

Furlough is ending… so what now?

The Furlough scheme has undoubtedly been a lifeline for companies and employees during the Covid pandemic and has helped protect millions of jobs when companies were forced to shut, and companies took a financial hit.

With Furlough now in its final week and the scheme coming to an end on 30th of September and surprisingly still over a million employees still on furlough, most companies would have made a decision as to if they are bringing employees back into work or making redundancies.

I do hope most of these employees will be bought back into work, but it is fair to say there will be a lot of redundancies taking place, so where does that leave you if you are left facing redundancy.

I am facing redundancy, what should my next steps be?

If you are facing redundancy, it is important that you look at what you can apply for that will help financially during these times, we know it may not be as much as you were earning being employed but every little helps during this difficult time.

After losing your job, the main benefit, you would be entitled to job seekers allowance and it is important you apply for this straight away as it can often take a couple of weeks to process your application.

Job seekers allowance also know as JSA entitles that person to a sum that currently stands at £59.20 per week and £74.70 per week for anyone aged over 25.

This is normally paid on a fortnightly basis, and you may need to attend jobcentre appointments as part of the process.

You may also be entitled to additional benefits such as help with housing costs so it is worth checking out what you may be entitled to, we have included some sites below which may help.

Benefit Calculator –  www.turn2us.org.uk

Citizen’s advice can also assist with money related matters and can offer free advice and guides.

There is some positive news on the horizon…

The job market is booming right now, and companies are crying out for staff so even though you may feel you are facing a difficult time following redundancy, it is a great time to be job hunting with so many companies hiring.