Quality Controller

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  • Permanent
  • Trowbridge
  • Salary: £24,000

Website Direct Response Employment Services

Direct Response Employment Services is your local employment Services

We are currently seeking a Quality Controller for our locally based client.

As a Quality Controller this is what your tasks look like

  • Inspecting the clients products on delivery to the warehouses, to ensure quality standards are being met by the factories
  • Writing inspection reports to communicate any issues found during AQL inspections and giving guidance on garment quality improvements.
  • Discussing further issues/quarantined stock with the wider business, and outlining further steps needed.
  • Visual inspections and colour management of supplier fabric submissions; ensuring colour consistency is maintained across the ranges.
  • Be a point of contact for customer issues/feedback; liaising with relevant departments and ensuring progress on issues are monitored.
  • Receive customer returns requiring QC attention. Perform investigations and liaise feedback, to relevant departments, in a timely manner.
  • Accurate stock movement via warehouse stock system in relation to AQL garment inspections.
  • Complete KPI tracking for Quality Control functions, ensuring that all relevant reports are produced and distributed on specified time.
  • Support Design/Buying team with product development tasks.
  • QC mailbox management and ad hoc tasks.

These are attributes we are looking for

  • Confident to work independently.
  • Ability and confidence in making approval decisions.
  • Experience in working under pressure.
  • Comfortable following processes on a routine basis.
  • Effective at time management.
  • Ability to maintain accurate reporting and analytics.
  • Strength in communicating, and collaborating with colleagues; both in the immediate team and internal departments.
  • Strong attention for detail and methodical.
  • Be able to problem solver individually and collaboratively.
  • Working in a small team, therefore you will be flexible and be able to turn your hand to any task.
  • QC experience is desired but not essential.

Must haves

  • Be IT Literate with good knowledge of Microsoft Office (especially Excel).
  • Be a fast learner, unfazed by learning new processes and systems.
  • Knowledge of garment construction and pattern understanding would be beneficial.
  • Monday to Friday 08:00 to 17:00


Referral programme, Sick pay, Well-being programme, Employee discount, Company events, Cycle to work scheme, Additional leave, Company pension, Celebration leave, Free parking

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