Internal Account Manager

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  • Permanent
  • Devizes
  • Salary: £33,000 pro rata

Website Response_direct Direct Response Employment Services

Direct Response Employment Services

We are currently seeking an Internal Account Manager for our client based in Devizes Wiltshire.

This permanent role has come about due to progressive growth and expansion of our client. The successful candidate will provide administration/internal sales support to a friendly Sales team, with full responsibility of managing a growing group of UK accounts.

Duties will include but are not limited to:

Responsible and full ownership of Internal Accounts

 Order Management

  • Complete ownership of the order process.
  • Generate Purchase Orders / Sales Orders.
  • Manage and interpret customer forecasts.
  • Understand and provide customer status reports.
  • Updating and maintaining our CRM system.
  • Responsible for varying stock models
  • Aged Stock Control
  • Administration task

KAM (Key Account Manager – External Sales)

  • Working with all KAM’s – external sales team
  • Assisted Customer visits

 Key Management Contact

  • Build strong relationships with all customers
  • Liaise with customer on all aspects of the account management and coordinate and prioritise all customer enquiries

Required Experience & Qualifications:

  • Competent in using Excel (lookup, pivot tables, etc.)
  • Microsoft Dynamics
  • Customer Centric
  • Previous sales experience
  • Experience of working within a team
  • Able to work under pressure in a very fast paced environment

Key Skills & Behaviours:

  • The ability to work in a pressurised environment
  • Excellent organisational and planning skills
  • The ability to work to tight deadlines
  • Strong communication skills
  • Strong work ethic
  • A confident and professional telephone manner
  • Timekeeping – critical

Benefits:

  • Free parking
  • Annual Salary potential dependent on experience – £33K (£27K plus approx. £6K bonus) Pro Rata
  • Pension (5% non – contributory – 3% staff contribution)
  • 25 days holiday

Monday to Thursday 08.30 to 17:30  – office based

Fri 08.30am to 13.30 (home working – hybrid)

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