HR Officer

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Website Response_direct Direct Response Employment Services

Direct Response Employment Services is your local employment agency set in the centre of Trowbridge, Wiltshire

We are currently seeking an HR Officer for our client based on the outskirts of Frome.

As an HR Officer, you should be a proactive team player with strong customer service and problem-solving skills. You should have the ability to maintain confidentiality and act with discretion and diplomacy. This is a hands-on role.

We are looking for someone who is self-motivated and able to work under your own autonomy or as part of a team, with the ability to work to tight deadlines and under pressure within a high-performance, fast-moving environment.

This role will suit someone who enjoys taking responsibility and ownership and is looking for an opportunity to work in an entrepreneurial fast paced environment where you can really make a difference. You will support and advise across two sites on a wide range of activities.

The successful candidate will work as close support to the Factory Manager to ensure that the service and advice provided support the companies objectives and the achievement of these.

Main tasks and responsibilities: 

Point of contact for general enquiries from employees, managers and external contacts.

Upload pension information on a monthly basis.

End of month reporting for People and Development Manager and Finance

Assist Line Managers in all recruitment activities, ensuring a timely and cost-effective service is provided in accordance with Company guidelines.

Assist Line Manager, in ensuring all training needs on site are met.

Support Line Managers at absence and performance management meetings.

Responsible for the accurate, collating, and processing of monthly salary information, ensuring the information is received by the outsourced payroll bureau by a set deadline

Monitor and Manage labour to reduce costs and overheads

Liaise with external labour providers; this will include customer audits, ensuring they are adhering to company policy & procedures.

Provide H.R. information for all customer audits carried out on site.

Advise on maternity and paternity policy & procedure

Develop and contribute to the clients UK business

Involvement with all the organisation and promoting of social activities.

Management of canteen activities, monitoring of associated costs.

Review and development of all company policies, procedures, and handbooks.

To undertake ad hoc jobs/projects to support the HR function

We are seeking a proven HR Officer with general experience of three years with a confident personality and attitude. Someone who wants and has the skills to contribute positively to the growth of the company.

  • 3+ years experience in a similar role.
  • Exceptional written and verbal communication skills.
  • An ability to communicate with people at all levels, both verbal and written.
  • Strong administration and organisational skills, Highly proficient computer skills – good working knowledge of Microsoft packages e.g. Excel, Word – is essential to this role.
  • An ability to work to deadlines and under own initiative.
  • Proven ability to organise and prioritise work throughout a changing environment.
  • Experience of working in a unionised environment.
  • Flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines when necessary.
  • Good organisational and time management skills.
  • Excellent interpersonal skills.
  • Discretion and an understanding of confidential issues.

Monday to Friday 08:30 to 17:00

Company Package: 

Market Leader in their products and sector

Company pension 6 % employer contribution

25 days holiday + Bank holidays

3 months full and 3 months half pay Company sick pay after 1 years’ service

4 x Death in Service

Free car parking

Subsidised canteen

Staff shop

Free eye test and £90 towards prescription glasses after probation

Long service recognition to include additional holiday

Wellbeing initiatives

Work Remotely

  • No

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